Continuous Service Readiness (CSR ) Program

Welcome to the Home Page of the Southwest Region CSR Program

Welcome to the Southwest Region Continuous Service Readiness ™ (CSR) program. CSR is a joint effort of the Arizona Hospital and Healthcare Association and the Joint Commission Resources (JCR), a subsidiary of The Joint Commission The CSR program helps hospitals attain a level of continuous compliance with Joint Commission accreditation requirements.

The Southwest Region CSR program is available to hospitals in Arizona, New Mexico, Utah, Nevada, Colorado, and the VA hospitals in west Texas. If you would like to join the Southwest Region CSR program please contact Elizabeth Maish at 630-247-7855 or emaish@jcrinc.com

Created for both accredited and unaccredited organizations, the CSR provides help and guidance to organizations of all sizes through a membership based password and education programs. To find out more about what the program has to offer view the online brochure.

FAQs

Find a detailed list of frequently asked questions about CSR benefits and services, and learn more about your CSR program benefits.

News and Info

View a list of the latest updates and news relating to the CSR program. You may also view your available accruals and consulting hours.

Education Offerings

View the most recent list of upcoming events for the CSR program, PPT presentations from recent education programs, and a list of on-site presentations available at your organization.

Resources

For a list of survey readiness tools and documents from CSR and member hospitals, including links to outside websites.

Contacts

For more information on CSR contact the following CSR consultant or the Arizona Hospital and Healthcare Association (AzHHA):

Elizabeth Maish, RN, MSN, CPHQ
CSR Lead Consultant
Phone 630-247-7855
Email:emaish@jcrinc.com

Diane Friedman, RN, MN, MS
CSR Regional Consultant
630-247-6491
Email: dfriedman@jcrinc.com


Steven Chinn, DPM, MS
CSR Regional Consultant
650-759-3938
Email: schinn@jcrinc.com

For more information on how to join the Southwest Arizona Region CSR program:
LeAnn Swanson
Vice President, Educational Services
Arizona Hospital and Healthcare Association
Phone: 602-445-4344
Fax: 602-445-4357
Email: lswanson@azhha.org

For information on upcoming education programs or to obtain your CSR login and password:
Gina Moon
Manager, Educational Services
Arizona Hospital and Healthcare Association
Phone: 602-445-4311
Fax: 602-445-4357
Email: gmoon@azhha.org