AzHHA's Service Corporation Delivers
We Are Here For You!
The purpose of the AzHHA Service Corporation is to provide products and services that member hospitals find valuable. Revenues from these products and services are then used to help support advocacy efforts and programs on behalf of Arizona hospital members.
AzHHA's Service Corporation strives to give members access to the resources, services and products they require to address myriad needs ranging from information management to healthcare workforce challenges.
Member Needs Drive AzHHA's Preferred Vendor Relationships
AzHHA Service Corporation Preferred Vendors earn this valued designation by undergoing a thorough evaluation conducted by Association members who serve on the Preferred Vendor Committee.
Preferred Vendor Monthly Spotlight
The Arizona Hospital and Healthcare Association, and its subsidiary AzHHA Service Corporation, are pleased to announce our newest preferred vendor StatPhone.
StatPhone
In 2012, 53,676 patients were “admitted from another hospital” and generated $2,950,642,601 in charges ($8,083,952 a day), Transferring patients between hospitals is currently a time- consuming arbitrary telephone-process that has no outcome tracking or accountability.
StatPhone.com is a hospital’s timely solution to getting the right patients into the right beds.
A sending hospital fills out an online transfer request form and selects preferred destinations. Destination hospitals can view, forward, and respond to requests on any computer, tablet or smart-phone. These same features are available through voice and key commands on any telephone.
StatPhone.com eliminates most transfer telephone calls allowing destination hospitals to respond to requests faster and sending hospitals can get the right patients into the right beds.
For sending hospitals:
● One method to access multiple destinations saves your staff’s precious time and energy trying to find a bed
● Getting acutely ill patients transferred faster increases your physician and staff productivity
● Monthly transfer reporting tell you what kinds of patients you are transferring and to what destinations
● No IT installation is required
For destination hospitals:
● Consistent source of referrals previously lost
● Customer service tools to accept transfers
● Real-time service line availability helps capture patients when you can, and doesn’t destroy referral patterns when you cannot
● Metrics to understand referral patterns and learn where to target your outreach efforts and increase census
● No IT installation is required
Please visit www.StatPhone.com and watch our service video.
Call 347-699-5994 to schedule a demonstration or you may contact John Koeneke, Director Service Corporation @ 602.445.4300. jkoeneke@azhha.org
Statphone.com - get the right patients into the right beds.
Preferred Vendor Listing
The following list contains the rest of our Preferred that have been approved by the Preferred Vendor Committee and offer AzHHA members specially negotiated packages:
Provista
AzHHA Service Corporation is now partnered with Provista, one of the nation’s leading Group Purchasing
Organizations, to help you save money on your healthcare purchasing needs. This partnership has been
formed for the benefit of AzHHA members and will enable you to realize significant savings through a
comprehensive portfolio of contracts and services covering more than 90 percent of your supply chain
spend. AzHHA members have “no fee” access to the nearly $40 billion in purchasing power of Provista’s
supply contracting company, Novation, with no mandated participation levels. Voluntary commitment
and no membership fees means you’ll have quick, easy access to the broadest, most competitive group
purchasing portfolio in the country.
For more information about Provista contact Susan Revell at 972.910.6676 or
email SREVELL@provistaco.com or contact John Koeneke
(AzHHA Service Corporation) at 602.445.4313 or email
jkoeneke@azhha.org or click www.provistaco.com for more information.
For a listing of Provista's Purchased Services:
Click Here
StatPhone
In 2012, 53,676 patients were “admitted from another hospital” and generated $2,950,642,601 in charges ($8,083,952 a day), Transferring patients between hospitals is currently a time- consuming arbitrary telephone-process that has no outcome tracking or accountability.
StatPhone.com is a hospital’s timely solution to getting the right patients into the right beds.
A sending hospital fills out an online transfer request form and selects preferred destinations. Destination hospitals can view, forward, and respond to requests on any computer, tablet or smart-phone. These same features are available through voice and key commands on any telephone.
StatPhone.com eliminates most transfer telephone calls allowing destination hospitals to respond to requests faster and sending hospitals can get the right patients into the right beds.
For sending hospitals:
-
One method to access multiple destinations saves your staff’s precious time and energy trying to find a bed
-
Getting acutely ill patients transferred faster increases your physician and staff productivity
-
Monthly transfer reporting tell you what kinds of patients you are transferring and to what destinations
-
No IT installation is required
For destination hospitals:
- Consistent source of referrals previously lost
- Customer service tools to accept transfers
- Real-time service line availability helps capture patients when you can, and doesn’t destroy referral patterns when you cannot
- Metrics to understand referral patterns and learn where to target your outreach efforts and increase census
- No IT installation is required
Please visit www.StatPhone.com and watch our service video.
Call 347-699-5994 to schedule a demonstration or you may contact John Koeneke, Director Service Corporation @ 602.445.4300. jkoeneke@azhha.org
Statphone.com - get the right patients into the right beds.
Headquartered in Scottsdale since 2003, Jimenez Consulting Solutions (JCS) has deep
experience in complex healthcare projects with major IT and process analysis and redesign components.
Many of their consultants are tenured alumni of respected “Big 4” consultancies: Ernst & Young,
Deloitte, Cap Gemini, Accenture, Oracle, etc. They offer deep healthcare industry and technology
expertise, and they have supported some of the largest healthcare providers and payers in the Western
United States.
Here are just a few reasons why you should consider engaging JCS to relieve the workload and pressure
on your own internal resources:
-
Local company offering “Big 4” consulting expertise at much more reasonable rates (discounted
for AzHHA members)
-
Solid understanding of Arizona’s healthcare environment and local, hands-on management of
Arizona engagements
-
Extensive experience in managing complex healthcare initiatives such as…
- HIPAA 5010 migration
- ICD-10 assessment and transition
- HIE strategy, vendor selection, design, development, and implementation
- EHR system selection and implementation
- Revenue Cycle process improvement
- Business Intelligence (BI) strategy, design, tool selection, and implementation
- Physician Alignment and Clinical Integration strategy, tool selection and rollout
- A holistic approach to program and project management that includes people,
processes and technology
-
A track record of acting as trusted advisors who partner with their clients and
leverage the entire team: leadership, internal resources, stakeholders, and external vendors
-
Ability and eagerness to assist with projects of all sizes – from very small to very large and
complex
Tired of trying to stretch your internal resources to manage major projects while still doing their day
jobs? Visit us at www.jimenezconsulting.com to learn more
or contact us:
John Koeneke, Director, AzHHA Service Corporation, 602.445.4300,
jkoeneke@azhha.org. Or, James R. (Randy) Farmer, Vice President,
Business Development, Jimenez Consulting Solutions, LLC, 480.237.9235 direct,
randy.farmer@jimenezconsulting.com.
LifeSolutionz specializes in the innovative design, implementation and service of alternative compensation
arrangements for, and at NO COST to, not-for-profit healthcare institutions. (LifeSolutionz is working to
make the strategy available to for profits as well.)
The compensation of physicians and healthcare executives is under siege. Reimbursements are shrinking, yet
personal tax rates and business costs are rising. Competition for top talent is fierce. With the myriad
of challenges facing physicians, executives and healthcare facilities, organizations are in desperate need
of effective, efficient, and appreciated opportunities.
LifeSolutionz is a simple yet powerful alternative compensation arrangement greatly rewards not only your
healthcare organizations, but your physicians and executives as well. The plan delivers major tax and
financial benefits to the individual participants and both tangible and intangible benefits to the
organization. Take a look at the key benefits:
For the physicians and executives:
- Significant reduction in personal income tax liability
- Unlimited pre-tax contributions
- Tax deferred account value growth
- No restrictions on account value access
- Income tax-free cash flow from account
- Investment earnings floor of 0%
- Account protection from the claims of creditors
- Significant survivor benefit for heirs
For the AzHHA member hospital:
- No cost – corporate contributions are not required
- Voluntary opportunity
- No ongoing administration nor burden on hospital personnel
- Effective tool to recruit, reward and retain key talent
- Immediate, positive impact on the hospital’s bottom line
- Sizable future stream of cash flow
- Eliminate negative news about paying executives “too much”
- Improved loyalty of current executives and physicians
To learn more about how LifeSolutionz can make a difference for your hospital, visit
http://www.lifesolutionz.org or contact
Jason Boccardi directly at 1-866-234-9728 or
Jason@lifesolutionz.org.
Click here to view a
brief three minute video about the benefits of LifeSolutionz alternative compensation
arrangement.
First Financial
First Financial Healthcare Solutions is a premier provider of medical equipment leasing for hospitals and healthcare facilities of all sizes throughout the U.S. With our innovative leasing programs, you can provide your patients with the latest technology on the market, without diminishing financial flexibility. Whether installing new or refurbished systems, we use market insight and vendor relationships to find the right equipment at the best price to fit your budget.
First Financial offers the latest technology in Diagnostic Imaging, Clinical Laboratory, Radiation Oncology, Medical/Surgical, Electronic Health Records, PACS, IT, and Telecom in addition to other areas. We can even account for periodic modifications and upgrades to protect you against obsolescence. By partnering with First Financial, you can expect personalized attention, vendor independence, and a commitment to helping your organization achieve success.
First Financial Healthcare Solutions is a division of First Financial Corporate Services, Inc., ranked by Monitor as the 14th largest independent lessor in the U.S. We give you all the advantages of working with a well-established leasing company that provides the most creative financing, and the highest level of customer service in the industry.
To learn more about First Financial Healthcare Solutions please contact David Sanborne National Account Manager at 480-363-7554 or Dsanborne@ffcsi.com
Please visit our website at www.ffcsi.com.
Commerce Bank
Commerce Bank’s Automated A/P Solution, will reduce your hospitals costs and risk, maximize A/P float time and significantly increase revenue-share through their solution. Commerce Bank’s “ControlPay” advanced (CPA) works with existing accounting systems and provides easier reconciliation while offering suppliers more acceptance options. The advantages of “ControlPay” Advanced include: Replacing paper checks with electronic payment through the Visa® network, retains your current processes and procedures, create a new revenue stream for AZHHA members. www.commercebank.com/controlpayadvancedap
The more suppliers you have enrolled in the automated payment process, the more payments you can move from a check writing process to an electronic Visa® payment process, thereby increasing the cash back revenue share your hospital will earn. Vendor enrollment is the key to their program’s success. Therefore, Commerce offers a dedicated team to enroll your suppliers, thus helping increase your volume.
For more information, contact John Koeneke Director AzHHA Service Corporation at 602 445-4300, jkoeneke@azhha.org or contact Joseph Noll with Commerce Bank, ryan.stevens@commercebank.com, or direct at 623-388-3486 for a consultation on how this solution can benefit your hospital and suppliers.
Colorado Hospital Association Financial Advisors
Colorado Hospital Association Financial Advisors (CHAFA) offers a wide range of insurance services for
healthcare facilities. CHAFA has established long term relationships with providers to help broker the
best product for services which includes property/casualty, life and health insurance. They have obtained
exclusive distribution rights for uniquely designed products for the health care industry that provide
substantial saving for hospitals, physicians and executives.
Healthcare Benefits Alliance (HBA) Trust
This unique program was created in the early 1990’s in response to the first wave of Healthcare Reform
conversations on Capitol Hill. A CEO Forum consisting of leaders from many of the United States’ largest
hospital systems believed they could gain greater negotiating power and rate stability by working
together to purchase their health and welfare benefits. Participation with the HBA enables the participants
to gain increased cost stability and purchasing power with 600 facilities and over 600,000 plus insured lives strong.
- Group life insurance, group long term disability, short term disability
- Dental
- Stop loss coverage
- Prescription drug coverage
- Voluntary benefits
- Retiree health insurance
- Consumer directed health account administration
Executive and Physician Protection
Healthcare institutions also now have the ability to offer their employed physicians the opportunity to obtain
individual disability contracts that can supplement their current group LTD benefits to more completely protect
income levels and revenue sources.
- Guaranteed issue without regard to current or pre-existing medical conditions
- Contracts are offered on a voluntary basis
- Include permanent rate discounts
- Include a “Specialty Specific” definition of total disability
- Retirement plan contribution protection
- Catastrophic loss coverage
To learn more about how CHAFA can make a difference for your hospital physicians and executives,
please contact Michael Scott at 1-800-690-0123 or michael.scott@cha.com.
TexTra Healthcare
This Arizona-based company offers a breakthrough patient communications program through
its own TexTra TextConnect Communication System to member hospitals throughout Arizona.
Headquartered in Scottsdale, TexTra Healthcare featuring the TextConnect Communication
Service helps healthcare facilities provide medical direction and aftercare follow up
for patients so there is continuity of care for patients as they leave the hospital,
until they are able to follow up with their own personal primary care physician. This
process will also cut down on unnecessary returns. This system is also aimed at
cutting down on risk management by creating an avenue for patients to contact a medical
provider for immediate advice and direction when the need arises 24 hours a day… 7 days
a week, 365 days a year. The TextConnect Communication System can provide follow up
services automatically at a more effective and efficient way, reaching more patients,
versus the cumbersome call back system currently being used at other facilities.
TextConnect provides accessible line of communication for hospitals to keep contact with
patients, thereby maintaining quality medical care.
TextConnect brings the house call into the 21st century.
The Benefits of the Texting Conversation
- Address and clarify patient inquiries
- Reduce patient call-backs
- Connect with patients at regularly scheduled intervals
- Survey options allow for service recovery
- Address and increase Patient satisfaction
- Time and date stamped conversations for each individual patient
- Real-Time Feedback
- Contact 100% of patients and allow those interested to respond
Patient Texting – The Automated Process
1 Hour after discharge…
Thank you for choosing Textra Medical. IF you are worsening or having problems,
please return to our office or call 911.
16 Hours after discharge…
Textra Medical hopes you are doing well. To reach our office with questions about
your care, reply to this text or call 602.555.5700. We will gladly respond.
3 days after discharge…
Textra Medical strives to give the best follow up care possible. Text back your opinion
of your experience: EXCELLENT, GOOD or FAIR.
*Time intervals and verbiage are discretionary per facility. Time intervals are available
in quarter hour increments.
TextConnect Current Statistics
- 84.4% patient opt-in to participate in TextConnect
- 30.3% of patients use the text conversation feature
- 93.4% approval rating of TextConnect extended care
- 33.8% patient survey response rate
- 97.1% Provider Response rate to patient inquiries under 30 minutes
To learn more about how TexTra Healthcare can make a difference for your hospital and your patient’s
aftercare, please contact Jonathan Janas at 480.628.3727 or
jon@textramobile.com or visit the TexTra Healthcare website
@ http://www.textramobile.com/healthcare.html.
You can also contact John Koeneke, Director AzHHA Service Corporation at 602.445.4300 or
jkoeneke@azhha.org
STAT DOCTORS: Getting Better Just Got Easier
STAT DOCTORS™ is an innovative e-health service that provides a “virtual house call” and your employee
immediate access to board certified emergency medicine physicians for the diagnosis and treatment of common
minor medical conditions. Currently being offered to employers, third party administrators (TPAs) and insurance
carriers as a supplemental health benefit STAT DOCTORS results in reduced emergency room and urgent care
utilization and direct cost savings. In addition to connecting a patient with a board certified emergency
medicine physician, we offer our members electronic health records storage and maintenance and the electronic
fulfillment of prescriptions. Our STAT DOCTORS service is optimized to use the Internet and advanced web-based
and mobile technologies to deliver our e-health service.
Developed by emergency physicians, STAT DOCTORS understands healthcare and is the e-health provider of choice
for healthcare organizations. Whether at work, on vacation, traveling for business, or at home in the middle
of the night with a sick child, quality healthcare is only a few clicks or a phone call away, 24 hours 7 days
a week.
For more information, please visit our website at www.statdoctors.com or
contact Jon Svendsen, Vice President of Sales, at either
jsvendsen@stathealthservices.com or 480-949-1117, extension 102.
About MD Ranger
MD Ranger saves you time and money by helping you:
- Easily document compliance.
- Negotiate more competitive contracts.
- Reduce the cost of outside consultants.
An Innovative Tool for Physician Contracts
MD Ranger is an innovative tool for benchmarking physician contracts for call coverage,
medical direction, and hospital-based services. Their comprehensive reports are
facilitating negotiations and fair market value documentation for a growing number of
Arizona hospitals.
Some key findings from MD Ranger’s third annual benchmarks include:
- Trauma centers pay a 22 percent premium for emergency call coverage. Restricted call commands a 40 percent premium.
- Weekend call rates were 30 percent higher than weekday call, although only 4 percent of contracts paid a different rate for weekends.
- Surgical specialties command the highest hourly medical directorship rates, at $200 per hour at the median compared to $150 an hour for other specialties.
- Anesthesia continued to be the highest-paid hospital-based service, with an average stipend of $707,000 for comprehensive coverage of the service.
MD Ranger’s benchmarks include reliable, high quality data on payment methods, annual and
hourly payment rates, annual hours of service, including the percent of hospitals that
are not paying for a service.
The MD Ranger Value
Typical fair market value opinions can cost anywhere from $3,000 to $10,000 for simple arrangements.
An MD Ranger subscription can provide you with data to reduce your reliance on outside opinions. A
subscription can pay for itself within just two or three uses per year. This year the company is
adding a first-on-the-market survey of hospital-based physician contracts and diagnostic testing
services such as acute dialysis, pulmonary function and EKG readings.
Special Discounts for Arizona Hospitals
Arizona hospitals can take advantage of special members-only subscription rates and premium customer
service. For a limited time, MD Ranger is offering an introductory subscription for a single
specialty report.
You can learn more by visiting www.mdranger.com, calling
(650) 692-8873, or emailing inquiries@mdranger.com for more information.
You may also contact John Koeneke, Director AzHHA Service Corporation @ 602.445.4313
mailto:jkoeneke@azhha.org
CorVel Corporation
CorVel Corporation provides Claims Administration for Workers’ Comp, Property, Liability and Auto.
CorVel offers an innovative approach to claims administration. The integrated service model
controls claims at inception by advocating at the onset of the injury to decrease claims administration costs and shorten the
length of disability. CorVel's tailored, proactive service model for health care facilities
allows more control over your claims program and will significantly reduce your program costs, including administrative fees,
medical costs and indemnity reserves. From initial claim prioritization through payment resolution and employee return to work,
CorVel offers the most comprehensive solution for your workers’ compensation and liability
program.
Please contact Brian Ventre (Southwest District VP) @ brian_ventre@corvel.com or 602.288.2007
CorVel’s innovative services help you manage your risk and stay ahead of your costs.
ARMSRx
ARMSRx Pharmacy Benefit Savings
ARMSRx has partnered with AzHHA to assist members in achieving savings in their prescription drug benefit plans. AzHHA offers access to the PBM program that ARMSRx developed and has implemented successfully for hospitals and employers in many other states including New Jersey, Pennsylvania and Tennessee. ARMSRx is serving as AzHHA’s pharmacy benefit experts. The program has demonstrated impressive negative to very low trends for the majority of their hospital clients. ARMSRx leveraged this unparalleled program on over 100,000 lives and it is now available to self-funded hospitals of all sizes. In addition, AzHHA member organizations also has the ability to obtain savings comparisons and other pharmacy consulting services from ARMSRx at no additional charge. For more information about ARMSRx, visit www.armsrx.com or call Wende Ward at 513-313-7756 (wende@armsrx.com).
AzHealthjobs.com
The Arizona Hospital Association has joined the National HealthCare Career Network (NHCN) to expand our healthcare
career opportunity listings and related services. The NHCN partnership brings together the best sources of highly
qualified talent from leading professional and trade associations representing members skilled in all sectors of
healthcare. In addition to our regular member services, we now offer thousands of local and nationwide healthcare
job listings, career development services, and thousands’ of active resumes.
Reach high-quality candidates through AzHHA's Career Center and their alliance with the National Healthcare Career
Network (NHCN). The NHCN links job boards of leading healthcare associations – the preferred resource for healthcare
talent. Save time and expand your recruitment reach by posting your healthcare opportunities with the AzHealthjobs and to the NCHN with one click!
Click here for a brief overview (with sound) of AzHealthjobs.com.
For more information contact John Koeneke at (602) 445-4331 or jkoeneke@azhha.org
Job Applicant Screening Program
Hospitals and health systems can tap into this Arizona agency to access a wealth of information, ranging from prior work history to verification of education to criminal backgrounds on potential employees. This program screens out applicants inappropriate to work in a healthcare setting, thereby reducing liability risks and enhancing job placement decisions. Visit www.universalbackground.com for more information or contact Alan Lasky at (877) 263-8033 ext. 3215
Phoenix Benefits
Save Time and Money with Online Benefit Administration
This new system takes a manually-intense process off the plate of the human resource manager and simplifies the day-to-day administration of employee benefits. Using an online system that can consolidate all employee information for each carrier into one location, it eliminates duplication while also providing extensive reporting capabilities. Other Adavantages include:
- Employees and HR specialist have 24/7 access, whenever an Internet connection is available -at work, at home or on the road
- Integration with virtually all existing carriers and payroll systems
- Weekly updates are sent electronically to carriers and payroll to help reduce, oe even eliminate, dat entry and improve data accuracy
For an online demonstration please contact: Karl Jenkins @ 602.443.2444 or email: karl@phxben.com
Registry Program www.azhharegistry.com
Member hospitals and health systems can participate in this program to secure high quality supplemental staff at competitive rates. Both local per diem and traveling staff are available through this cooperative purchasing program that is focused on quality and patient safety. For more information, contact John Koeneke, Director - Service Corporation, at 602-445-4300, ext. 4313 or e-mail jkoeneke@azhha.org
Salary Survey Program
"WageWatch provides compensation data, salary and wage rates online to human resourse professionals, hiring managers and executives. The Arizona Healthcare Survey covers over 175 management, clinical, professional, technical, and support positions, including those in: patient care services, dianostic laboratory, radiation oncology, rehabilitation, medical administration, pharmacy, housekeeping, general administration, human resources, information technoloy, food service, finance and more.Visit www.wagewatch.com or contact Randy Pullen at WageWatch 888-330-9243 Ext. 210 to schedule a demonstration of the product.
Staffing Solutions - International
O'Grady Peyton International, the international division of AMN Healthcare, specializes in helping clients recruit highly qualified, licensed international nurses who are interested in relocating to America and becoming a member of your nursing staff. Visit www.ogradypeyton.com for more information. contact Information: Sinead Carbery at (912) 352-0684 or Sinead.Carbery@ogradypeyton.com
SkillSurvey
SkillSurvey is the leading provider of Web 2.0 reference assessment solutions that increase quality of hire and improve
recruiting efficiency. Using SkillSurvey, organizations improve the quantity and quality of information they collect
regarding a candidate’s past work performance, providing better information to recruiters and hiring managers as they
make decisions on new hires. SkillSurvey also significantly reduces time and money spent on reference checking. This
breakthrough, patent-pending approach to reference assessments is based on over 25 years of research in job
competency modeling. More information is available at www.skillsurvey.com.
or contact John Koeneke Director-Service Corporation @ 602.445.4313 jkoeneke@azhha.org
Unemployment Compensation Control
Hospitals and health systems can help manage unemployment compensation costs with the aid of this program. A team of professionals from a nationally known company provides statistical data, court representation and claims expertise. Visit www.talx.com for more information. Contact infromation: Esther Kritz (702) 565-8053 or ekritz@talx.com
Workers' Compensation
Through this association-sponsored dividend program, hospitals and health systems insured for workers' compensation through the State Compensation Fund can earn additional dividends based on the experience of the group. For more information, contact Jim Haynes, vice president and chief financial officer, at 602-445-4300, ext. 4308 or e-mail jhaynes@azhha.org, or contact Tod Dennis at 602.631.2810 email: tdennis@scfaz.com or visit www.scfaz.com
Peer Review - West Virginia Hospital Association Critical Access Hospital Network Peer Review
Rural communities need a safe learning environment for objective, retrospective and
prospective reviews of medical cases with a strong emphasis on confidentiality. The West Virginia Hospital Association Critical Access Hospital Network Peer Review Service is an effective and economical option for small rural and critical access hospitals to improve patient care by identifying opportunities to improve the process and delivery of patient care. The West Virginia Hospital Association Critical Access Hospital Network Peer Review Service provides just such an opportunity. To reduce costs, professionals or peers at participating hospitals perform external peer review. Through this service, we offer a true peer-to-peer rural, objective and confidential medical opinion, based on review of medical records. Peer physicians not only share opinions, but also personal learnings, current information and education related to the case reviewed. The West Virginia Hospital Association CAH Network believes creating a safe peer-to-peer learning network, with physicians supporting physicians, is beneficial to improve the safety and quality of patient care delivery. Please contact Dianna Iobst at 304-344-9744 or diobst@wvha.org for more information.