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Joy Upshaw, RN, BSN, MBA

Joy Upshaw is Vice President and Chief Nursing Officer at Tucson Medical Center. Joy has more than 18 years of clinical leadership experience devoted to enhancing the quality of care provided by nursing. She has a reputation for outstanding leadership in a wide and diverse range of nursing areas, such as Medical/Surgical, Oncology, Orthopedics, Cardiac, Maternal Child Health, Emergency medicine, Same-Day Services, Respiratory Therapy, and Intensive Care. Throughout her career, she has been recognized as one of Oklahoma's first 100 Great Nurses and Tucson Fab 50 Nurses. Joy earned both her BSN and MBA from Oklahoma Wesleyan University. She is known for developing and fostering effective nursing leadership teams.

Recovery and resiliency: Lessons Learned from a clinical perspective

Wednesday, Oct. 19 │ 3 p.m. Clinical Panel Discussion

Clinical leaders worked tirelessly during the pandemic to assure quality patient care while supporting staff. In this interactive session, we will discuss the role of the Chief Nursing Officer (CNO) and the lessons learned. Hear from others about their experiences with the development and implementation of crisis standards of care plans. Plan to share your insights on the healthcare workforce from pipeline to resiliency and retention.