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Navigating Tough Conversations with Patients and Families

Join us for this special session designed to empower anyone on the care team to have these difficult conversations with easy-to-implement, evidence-based, proven communications tools and strategies. Learn how to build rapport, give difficult news, respond to emotion, assess patient understanding, discuss prognosis, identify support systems, and elicit goals to develop a plan for care that is consistent with the patientā€™s wishes and values.

Learning Outcomes:

  • Discuss the need for a systematic approach to having more, better and earlier conversations about patient values and priorities in serious illness.
  • Reviewing a structured communication tool to facilitate communication in patients with serious illness
  • Discuss the value of summarizing, follow-up and documentation.

Learn More about Thoughtful Life Conversations:
Phone contact: 602.445.4300
E-mail contact: [email protected]

WHEN
January 14, 2021 at 1:00pm - 2pm
WHERE
Webinar
Add to Calendar 14-01-2021 13:00:00 14-01-2021 14:00:00 America/Denver Navigating Tough Conversations with Patients and Families Join us for this special session designed to empower anyone on the care team to have these difficult conversations with easy-to-implement, evidence-based, proven communications tools and strategies. Learn how to build rapport, give difficult news, respond to emotion, assess patient understanding, discuss prognosis, identify support systems, and elicit goals to develop a plan for care that is consistent with the patientā€™s wishes and values. Learning Outcomes: Discuss the need for a systematic approach to having more, better and earlier conversations about patient values and priorities in serious illness. Reviewing a structured communication tool to facilitate communication in patients with serious illness Discuss the value of summarizing, follow-up and documentation. Learn More about Thoughtful Life Conversations:Phone contact: 602.445.4300E-mail contact: [email protected]